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Hi. I'm sorry I don't have any answer for your concerns, but I hope and pray that he can get the help that he needs. Maybe clipping his wings might prevent him from crashing on the floor when he gets scared to avoid getting hurt. Also playing some soft instrumental music might help him to feel more calm. My tiels love instrumental music and soft jazz. Also, putting him in a more quiet place with not too much traffic or sounds from the tv or street and leaving a soft light on at night. You can also place some perch low in the cage near the floor and not have too many things inside his cage to avoid hitting them when he has frights. Hope that helps and I wish you the best. 😊
 
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