[karan16865]

Hi, i bought a cage for my cockatiels from http://www.buyonlinepetshop.co.uk/, however i have not received the item yet, its been few days, i know on the website it says 3-6 days, but i have sent several emails asking for the status of the order, whether it was dispatched etc, i have got no reply, the telephone number on the site goes straight to voicemail. I am just a little concerned at this point, has anyone else used this site? any advice on how i should cancel payment if i don't receive any response or the cage in the next few days?

thanks

 

[xxxSpikexxx]

If you have a bad feeling I would cancell the order

 

[birdieness]

Some times it takes a while. Most places don't ship things on weekends. i'd give it another week. Do you have anything saying you bought the cage? My cage took almost 3 weeks to get shipped up here. It takes time, Just keep calling them till you get someone

 

[Aly]

I've never ordered from there (not in the UK)...Like Spike said, if you have a bad feeling then just cancel the payment. Your first intuition is always right.

 

[Bea]

I would say you should give it more time. I usually give something 4-5 days past the expected arrival date before getting too worried. Things like that can take a while to get there. Definitely give it 6 working days before worrying too much.

 

[birdieness]

I would say you should give it more time. I usually give something 4-5 days past the expected arrival date before getting too worried. Things like that can take a while to get there. Definitely give it 6 working days before worrying too much.

Things happen. I know a lot happened while waiting for my cage. We got hit with a snow storm and my cage got stuck in quebec, Then the person who was to deliver it went on holiday so it took a while. I would have thought they would have gave you a tracking number though. Most places do now.

 

[Laura]

I understand it sometimes takes time before cages come but the thing I would be worried about is that your getting no reply from your emails most businesses check there emails daily so I find that odd and that you can't get through to anyone and you received no tracking number for your shipment these are all red flags to me, I would go with your gut feeling on this something doesn't seem right to me.