Hi, 'Bird' has a bit of a crusty eye which seems to be affecting his vision. His eyelid does not move. A while ago he got into the habit of rubbing one side of his head on his perch which we think caused this. His balance is now totally off and he falls off, we have a small plug in electric radiator under the table that his cage is on and this is put on at night as the house has been quite cold. It also has a cover which we pull over the cage. He spends time at night on the floor of his cage (assuming its for the warmth) We inherited him from my in-laws who are no longer with us. My husband has been feeding him and cleaning him out for years as his parents were unable to. He had never been handled until the other day when my husband took him out of the cage and gently tried to dampen the eye area using Optrex on a giant q-tip. He put him back into the cage before he became distressed. My question is - is there a better way to do this? i.e. gently dampening a piece of cotton wool or cotton wool pad in cooled or warm boiled water until the eye lid is moving freely again?