Would you be willing to post some pictures of the parents? From what you said, both parents have to be split to whiteface in order for you to have a chick with white down. The father would have to be split to lutino as well if you have a yellow chick with red eyes. It could be a cinnamon as well, though so you would have to wait and see what color of feathers come in. If you'd be willing to post pics of the parents, I could help determine what mutations and splits the parents have.