shock

Hello ! would appreciate any advice on this: today in the morning I was hanfeeding my baby tiels. (they are partially handfeed once a day) but when I grab one baby,he began to scream like if he was in terrible pain and stress (I was only gently holding him) he was attempting to bite my fingers...

This is Sunny, my 10 year old female. About three days ago I found her with her neck pinched between two bars in her cage. She was making strangled highpitch squeaks and had already gone into shock. When I pulled her out she fell into my hand eyes closed, wouldn't respond to touch or my voice...